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Frequently Asked Questions

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What is Lucks?
Lucks is an online exchange unit allowing transactions to be carried out between its users
Lucks are easily obtainable and free but in limited quantities. This ensures a certain rarity for Lucks who can then serve as an intermediary of exchange or even proof of work to fight against robots.
How to use Lucks?
Lucks can be used like any online account, except that you don't have real money, but Lucks. You can make or receive transfers from your account, pay online at sites that accept Lucks, and much more. All you need is to create an account, it's free and only takes seconds.
How to get Lucks?
There are two free ways to get Lucks

The lottery allows you to win between 1 and 1,000 Lucks with one click. You are guaranteed to win at least one Luck. You can play as many times as you want! An anti-robot confirmation is requested for each new draw in order to avoid robots making automatic draws. The probability of winning is calculated so as to give more often gains between 1 and 10 Lucks and more rarely gains greater than 10.

Proof of Work (sometimes referred to as mining) is proving that enough work has been provided by your computer to earn Lucks. For this your computer will have to solve a complex problem and will get a Luck in exchange of the solution. The difficulty of the problem is adjusted according to the computing power of your computer, so everyone can earn Lucks at the same speed. You will earn on average 1 Luck every 10 seconds without doing anything, your computer is working for you!
Do you sell Lucks?
We do not offer Lucks for sale because you can get them for free. We are not affiliated with any Lucks sales site and we cannot be held responsible for their actions. We systematically refuse any claim for compensation following a purchase of Lucks.
Is my account secure?
We do everything we can to make Lucks a safe environment. Your account is first and foremost protected by a password, you must use a unique password for the Lucks site! Each connection is protected by an anti-robot system, preventing robots from automatically trying passwords to access your account. You also have the possibility to set up a two-factor authentication. Your connection session is only valid for 30 minutes and only for your computer, which prevents cookie theft attacks. And finally all your exchanges with the site are encrypted in HTTPS, which ensures that no one except Lucks can have access to your information.
What is two-factor authentication?
Two-factor authentication is a security option to strengthen the protection of your account. By activating double authentication you will need to enter a unique 6-digit code to log in your account in addition to your usual password. This unique code will be sent to you by email and will only be valid for a few minutes. This way, even if a malicious person has access to your password, it will be impossible for them to connect without having access to your mailbox. In addition, double authentication informs you of any connection attempt on your account.
Do you have mobile applications?
We do not currently offer mobile phone applications. On the other hand, the Lucks site is totally adapted to all screen formats, from your mobile phone to your television.
What is the wallet?
What we call "wallet" is actually your account home page which acts like an online wallet. From this page you can view your account balance, your transaction history, make transfers and set up your account.
Is my information in real time?
Yes, here the transfers do not take three days to appear on your account, all the information is synchronized in real time, without having to reload the page.
How can I contact you?
If you have a question, suggestion or problem you can contact our support team (preferably in English) who will do everything possible to help you. To do so, send an email to support@lucks.money or use our contact page.
Do you offer more services?
Yes, in addition to our basic options we offer services for websites, developers and stores, you can read more on our page Solutions